Microsoft, you either love them or hate them or both. For me it is both.
They create Windows Live Writer which is one of the best Desktop Blog Editors that I have used but they have terrible support for it.
The issues that I am having is that I cannot upload images via xmlrpc due to some change either at the WordPress.com level or the WLR level.
The terrible support stems from the fact that I cannot find a search box anywhere in the forum for Windows Live Writer. What kind of forum is this? I mean it is probably just user error (me) but the usability of the forum just sucks.
Anyway the biggest thing that I love about WLR is the way that it handles images except with WP.com.